yes i am. I am calling the dialplan as follows

to send a caller to voicemail
<condition field="destination_number" expression="^EXT-(\d{4})$">
   <action application="bridge" data="user/$1@demo1.cleardialin.com"/>
   <action application="answer"/>
   <action application="sleep" data="1000"/>
   <action application="hash" data="insert/${domain_name}-retrieve_vm/global/${uuid}"/>
   <action application="bridge" data="loopback/app=voicemail:DEMO1_CDI_TEST1 demo1.cleardialin.com $1"/>
</condition>

this is to retrieve voicemail
<condition field="destination_number" expression="^vmain$|^\*7777$|^\*98$|^voicemail$">
<action application="voicemail" data="check DEMO1_CDI_TEST1 demo1.cleardialin.com"/>
</condition>



On Mon, Nov 5, 2012 at 7:31 AM, Michael Jerris <mike@jerris.com> wrote:
How are you calling voicemail?  Are you specifying to use the profile listed below?

On Nov 3, 2012, at 9:42 PM, KPS Maillinglist <ksims.ml@gmail.com> wrote:

I cant seem to get mod_voicemail to store vm information in the database. It also is not using the storage-dir param to place the vm files. Please help. 


<profile name="DEMO1_CDI_TEST1">
<settings>
<param name="callback-context" value="DEMO1_CDI_TEST1"/>
<param name="callback-dialplan" value="XML"/>
<param name="choose-greeting-key" value="2"/>
<param name="config-menu-key" value="5"/>
<param name="delete-file-key" value="7"/>
<param name="digit-timeout" value="10000"/>
<param name="email-key" value="4"/>
<param name="ff-key" value="6"/>
<param name="file-extension" value="mp3"/>
<param name="listen-file-key" value="1"/>
<param name="main-menu-key" value="*"/>
<param name="max-login-attempts" value="3"/>
<param name="max-record-length" value="300"/>
<param name="odbc-dsn" value="fs_regsrv_vm:fs_cs:staysynced"/>
<param name="operator-extension" value="operator XML DEMO1_CDI_TEST1"/>
<param name="operator-key" value="9"/>
<param name="pause-key" value="0"/>
<param name="play-new-messages-key" value="1"/>
<param name="play-saved-messages-key" value="2"/>
<param name="record-file-key" value="3"/>
<param name="record-greeting-key" value="1"/>
<param name="record-name-key" value="3"/>
<param name="record-silence-hits" value="2"/>
<param name="record-silence-threshold" value="200"/>
<param name="restart-key" value="1"/>
<param name="rew-key" value="4"/>
<param name="save-file-key" value="9"/>
<param name="storage-dir" value="/fs/cust/vm/DEMO1_CDI_TEST1"/>
<param name="terminator-key" value="#"/>
<param name="tone-spec" value="%(1000, 0, 640)"/>
<param name="undelete-file-key" value="8"/>
<param name="web-template-file" value="web-vm.tpl"/>
<email>
<param name="date-fmt" value="%A, %B %d %Y, %I %M %p"/>
<param name="email-from" value="${voicemail_account}@${voicemail_domain}"/>
<param name="notify-template-file" value="notify-voicemail.tpl"/>
<param name="template-file" value="voicemail.tpl"/>
</email>
</settings>
</profile>
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