Hi,

1. Copy your working dialplan entry.
2. Add <condition field="caller_id_number" data="4302000"/>
3. Change the bridge/transfer application to connect to the operator

Take note to place the above entry ahead of your working entry. I hope this helps.
/Nandy


On Sun, Aug 18, 2013 at 8:01 PM, Ravi <sravi123@yahoo.com> wrote:
Hello Everyone !

I have successfully configured my PRI connection. I am able to send and receive calls. Now I am trying to have an operator handle one number - say 4302000. When any call is received the operator will talk to the caller and need to transfer the call to an extension. I tried looking at dialplan documentation, and I think I find only instances where the transfer is done within the program and not when some one picks up the call.

Can some one please point me to right place/ documents where I can find information regarding this.

I did find a link with some similar request, but the information is limited.
http://lists.freeswitch.org/pipermail/freeswitch-users/2012-October/088579.html

Thanks for your help.
Ravi



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