Hello,
I'm writing a node.js / esl monitor
for a fifo queue that show on a web page the incoming calls and their
status (waiting, answered, ringing, etc).
The
page is used by some operators with a phone registered as member of
the queue: they can see who is calling (the number is decoded in a
caller-name by the application) before answering the call.
Is there a way for the user of the webpage to choose the ringing call to pick-up instead of the oldest one ?
When
the operator click on the page there is an HTTP call to the node.js
server where I have the esl connection and the info of each channel
involved in the queue.
I already tried some uuid_bridge commands, or "fifo myqueue out nowait" and uuid_setvar
fifo_bridge_uuid combinations, but none works.
It's possible to implement such a feature with mod_fifo ?
There is any alternative ?
Best regards,
Marco Foschian