I don't know how similar they are but on my SPA962 the line below works. I think you need to use the settings of the name (office) not the name.
Mario G

<action application="export" data="alert_info=n=Simple-5;w=2;c=5"/>

   

On Jun 22, 2012, at 8:44 AM, Vallimamod ABDULLAH wrote:

Hi List,

I am trying to setup a custom ringtone for internal calls for cisco SPA504G through the Alert-Info header.
I have put <action application="export" data="alert_info=Office"/> before the bridge as stated on the wiki but the sip header does not seems to be recognized by the phone.  The invite the alert-info header is sent correctly in the sip invite but it contains extra brackets (Alert-Info: <Office>) wich confuses the phone as it is expecting "Alert-Info: Office".
I have also tried <action application="set" data="sip_h_Alert-Info=Office"/> but it does not make any difference.

Is there any way to remove these brackets ?

Thanks you!

--
Best Regards,
- vma.
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