Hi Brian,

The short answer to your question is: "enterprise originate". If you have the FS Cookbook then check out chapter 1, recipe #6 to get up and running quickly. (If you don't have the FS Cookbook then the next step is to tell your boss that a mere $25 is chump change compared to the buckets of cash you've saved by using a FreeSWITCH-based solution. Besides, it's a tax writeoff and it supports the project so you'll get karma++. :)

Before I take any more time, please let us know if you're at all familiar with enterprise originate so that we can know where to take this conversation next.

Thanks,
MC

On Wed, Apr 10, 2013 at 2:32 PM, Brian Foster <bdfoster@davri.com> wrote:
I've been given an assignment. It's a little rough, and honestly I've been working on other projects and at the same time loosing my freeswitch-fu. So, here it goes.

Company owner wants to be able to implement a follow me function. He's asking for the deskphones to begin ringing, then have cell phones ring N seconds later WHILE the deskphones continue to ring. The function has to be able to work using a couple different ways of dialing (we've got call groups implemented, http://wiki.freeswitch.org/wiki/XML_User_Directory_Guide#Groups). When the mobile phone is answered, we need to be able to get some feedback from the callee to figure out if they're human. We'll use AVMD to kill the call if it detects a voicemail beep.

I've looked at several different examples on the wiki and mailing list, and the only way I can figure out how to do it while keeping the requirements in mind is to at some point resort to using Loopback (something i didnt want to do).

Requirements are:
1. Use a custom IVR/menu/something to get a confirmation from the callee that they are human (while also keeping it available for customization  he's wanting a way to blacklist numbers on that same menu). So that rules out group_confirm_file, etc.
2. Use AVMD to kill the call if we detect the call was picked up by voicemail.
3. The custom IVR/menu/something isn't used on the deskphones
4. Deskphones need to continue to ring after the external number leg is started. I can't timeout the call on the deskphone then call the cell phone, or call the deskphone, time it out, then call the deskphone and cell phone.
5. It has to work on any type of calling method (so basically, if the deskphone rings then eventually the cell phone needs to ring to if it's assigned).

Has anyone done something similar, and if so, how did you do it?

Thank you,

Brian Foster
Project Manager/Owner's Representative
Davri Investments, Incorporated
Indianapolis, Indiana

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