Hi -

The answer to your initial question is "it depends."  The ringtone that a caller hears is generated by a switch at the far end of a call - that's why, when you call people in different countries, you will usually hear the ringtone for that country.  If that switch is before you in the chain - as it will be if, for example, you're receiving the calls via an analogue line - then you cannot play audio to the caller without answering the call.  If there isn't a switch before you in the chain which believes that it's its job to generate ringtone, then you can play audio to the caller before answering.

If you can do what you want calling FS directly from a softphone on your desk - I use X-Lite - then you've done your bit.  If it doesn't work when calling via the PSTN (but you hear ringing while the "your balance is.." message is playing, then someone between FS and the caller is generating that ringtone.

Cheers --

Dave

Let me explain why i need this.

I have a written a small script which will get balance from database and play the balance and after that connect the call by using session.originate.


Dialing 009199XXXXXXX  will call test.js  which will first play balance and then dial 9199XXXXXX.

Now the problem is :


If i answer the call first and then play balance and then dial number .

Call goes fine but the the session time  calculated by freeswitch is from dialing 009199XXXXXXX  till the end of call.

which is wrong it should calculate only the call duration of new session originated by js.


If not answer the call, duration is correct but it will not play the balance.



On Tue, Aug 19, 2008 at 2:15 PM, vidhya sagar dixit <vids.cs@gmail.com> wrote:
Hi,

I am dialing from softphone to pstn using freeswitch.
Is it possible to play a sound file before connecting the call.

when dial from softphone i should hear first the sound file lets say welcome.wav  and then dial the number.



On Tue, Aug 19, 2008 at 2:10 PM, James Green <james.green@stealthnet.net> wrote:
vidhya sagar dixit wrote:
> Hi All,
>
> Is it possible to play a sound file without answering the call in free
> switch   ?

To whom?

James

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--
Thanks and Regards

Vidhya Sagar Dixit



--
Thanks and Regards

Vidhya Sagar Dixit
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