Hi list.
We would like to implement a workflow like this:
- a user call an inbound dialplan handled with outbound socket (plivo) or ht-tapi.
- via ht-tapi (or plivo) the user can navigate between classic ivr menus etc etc
- when the user enters a particular menu we would like to initiate an outbound call to another number (external to freeswitch): the outbound call should be handled by ht-tapi (or plivo) too
- after some business logic, the outbound call should be bridged to the inbound call.
Is there any best practice or tip? We've got the bridge working with a lua script in the outbound call but never with both calls handled via outbound socket or ht-tapi.
Thank you in advance.
Denis