In mod_callcenter you can do it, option "abandoned-resume-allowed"

Check:
https://freeswitch.org/confluence/display/FREESWITCH/mod_callcenter#mod_callcenter-abandoned-resume-allowed



On 01/16/2018 12:45 AM, Abaci B wrote:
Hi all,
I was wondering if anyone would know a way to implement the option for a caller waiting in a queue to be able to hang up while waiting and not loose their position in the queue and get a call from the system when they are next in line to speak to an agent.
Thanks



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