Another case of DRM hurting only those who&#39;ve paid for it... *sigh*<br><br>I recommend calling your VAR or Nuance and gently but firmly insisting on a resolution. <br><br>-MC<br><br><div class="gmail_quote">On Mon, Feb 25, 2013 at 2:21 PM,  <span dir="ltr">&lt;<a href="mailto:cmrienzo@gmail.com" target="_blank">cmrienzo@gmail.com</a>&gt;</span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="auto"><div>We also had an issue with nuance eating licenses.  We had enough room to tolerate this but did have to occasionally reboot servers when too many were consumed.  </div>
<div><br></div><div>Chris</div><div><br></div><div><br></div><div><br></div><div><br>On Feb 25, 2013, at 3:21 PM, Rob Hutton &lt;<a href="mailto:justlikeef@gmail.com" target="_blank">justlikeef@gmail.com</a>&gt; wrote:<br>
<br></div><blockquote type="cite"><div>We have a similar situation on a Cisco UCCX platform that we ended up having to write a script to bounce the services every couple of hours to clear.  We haven&#39;t seen a fix from Nuance yet.<br>
<br><div class="gmail_quote">
On Mon, Feb 25, 2013 at 2:32 PM, Jason Moran <span dir="ltr">&lt;<a href="mailto:jmoran@secureachsystems.com" target="_blank">jmoran@secureachsystems.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">










<div link="blue" vlink="purple" lang="EN-US">

<div>

<p class="MsoNormal">In connecting to Nuance Speech Server’s MRCPv2 for
text-to-speech (Nuance Vocalizer) using mod_unimrcp, a single phone call which
has several different TTS phrases should only use up 1 single simultaneous license.
However, I am seeing a call use up 2,3,4 (etc) like it is not releasing the
connection/license.<u></u><u></u></p>

<p class="MsoNormal"><u></u> <u></u></p>

<p class="MsoNormal">I looked this up and some forums have noted that Nuance “does
things wrong” and uniMRCP needs to send Nuance the “RTCP BYE”
to tell Nuance that it is done with the synthesizer speech.  But I tried
that, and it still eats up the licenses. Within a couple of calls I’m out
of TTS ports and the calls fail (but they clear again after several more
seconds).<u></u><u></u></p>

<p class="MsoNormal"><u></u> <u></u></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">&lt;!-- enable/disable rtcp support --&gt;<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">&lt;param name=&quot;rtcp&quot; value=&quot;1&quot;/&gt;<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">&lt;!-- rtcp bye policies (rtcp must be enabled first)<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">     0 - disable rtcp bye<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">     1 - send rtcp bye at the end of session<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">     2 - send rtcp bye also at the end of each
talkspurt (input)<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">--&gt;<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">&lt;param name=&quot;rtcp-bye&quot; value=&quot;2&quot;/&gt;<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;">&lt;param name=&quot;rtcp-tx-interval&quot;
value=&quot;5000&quot;/&gt;<u></u><u></u></span></p>

<p class="MsoNormal"><span style="font-size:10.0pt;font-family:&quot;Courier New&quot;"><u></u> <u></u></span></p>

<p class="MsoNormal">Ideas? Experience?<span><font color="#888888"><u></u><u></u></font></span></p><span><font color="#888888">

<p class="MsoNormal">-Jason<u></u><u></u></p>

</font></span></div>

</div>


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