We'll need to see SIP traces and console debugs of calls where these issues are occurring.

-MC

On Mon, Feb 18, 2013 at 2:24 AM, Archana Venugopan <a.venugopan@mundio.com> wrote:

Can anyone please help me on this peculiar issue.

 

Regards,

Archana

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Archana Venugopan
Sent: 15 February 2013 16:15
To: FreeSWITCH Users Help
Subject: [Freeswitch-users] In-band and out band call issues

 

Hi,

 

Am facing with a typical issue. In my  phone settings, if i enable ‘Force RFC2833 Out-of-Band DTMF’ then my voicemail is not working properly( If I record any greeting or VM, only part of the message is being recorded) but offnet calls for banks or shops is working. If ‘Force RFC2833 Out-of-Band DTMF’ is disabled my voicemail is working properly but When I call offnet numbers like Banks or shops, then my key press is not being recognised i.e no DTMF detection.

 

My internal .xml  and external settings for DTMF is

 

<param name="dtmf-type" value="rfc2833"/>

    <param name="rfc2833-pt" value="101"/>

<param name="dtmf-duration" value="2000"/>

 

Please let me know what needs to be changed so that both voicemail and offnet numbers work properly.

 

Regards,

Archana

 


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