You need to confirm that mod_say_en is getting loaded. Try this from the fs_cli:

load mod_say_en

It will say module already loaded, or it will load, or it will throw an error. Either way, you'll know what's going on and where you need to focus your efforts next.

-MC

On Fri, Dec 9, 2011 at 11:44 AM, gautam <gautambatra24@gmail.com> wrote:
Hello,

The voicmail and IVR prompts in my system are not saying out the numbers.
The rest of the playback is happening correctly. In the log I'm getting the
following error for the digits:
>>[ERR] switch_ivr_play_say.c:287 Invalid SAY Interface [en]!

The prompt that I here is something like this: "The person at extension is
not available" and "Press to play the recording, press to listen to the
recording. " The files are there in the digits folder, and the voicemail is
getting saved correctly. Please help me fix this.

Gautam

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