yap, 

thats why you move your contact center logic outside in a separate program, and use FS via ESL to get and place calls :=)

mod_callcenter is a great module, but for inbound only :=)

saying that i can see few ways to go around that ... 

callcenter_config agent set [key(contact|status|state|type|max_no_answer|wrap_up_time|ready_time|reject_delay_time|busy_delay_time)] [agent name] [value]

Not sure if its gonna work, but you can change agent state to idle until your outgoing wrap-up goes off...

there are many ways to handle tihs :=)

On 21 August 2017 at 10:56, Do Nguyen Ha <donguyenha@gmail.com> wrote:

I am interested in call-center module, because call-center is only inbound call when agent 01 make call out the freeswitch doesn't care when call coming call-center may be agent 01 will be ringing

On Aug 21, 2017 15:03, "Tihomir Culjaga" <tculjaga@gmail.com> wrote:

hi, 

is there a document describing whats new in FS v1.8 compared to 1.6 ?

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org