after loading mod_cdr_csv, when i originate test calls the cdr is not appended in Master.csv file most of the time but sometime cdr is appended in the Master.csv that show that mod_cdr_csv is configured. Also when i try to use cdr_csv rotate command on fs_cli it also not work. even i also try to do using the perl script example available on following url

i want to know why this is happening on my server and how i can fix these issues 

1.        cdrs are not updated in the csv file;

2.        rotate command is not working;

any reply is highly appreciated;

Regards

Shahzad Bhatti