I figured out how to turn debug mode on. For some reason F8 didn't work, so I just set the default debug mode to DEBUG in switch.conf.xml
2009-10-22 17:22:31.741845 [DEBUG] switch_ivr_play_say.c:1432 done playing file
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:340 (sofia/external/14159927717) State EXECUTE going to sleep
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_HIBERNATE
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:355 (sofia/external/14159927717) State HIBERNATE
2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:160 sofia/external/14159927717 SOFIA HIBERNATE
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:650 (sofia/external/14159927717) State Change CS_HIBERNATE -> CS_RESET
2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:355 (sofia/external/14159927717) State HIBERNATE going to sleep
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_RESET
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:336 (sofia/external/14159927717) State RESET
2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:145 sofia/external/14159927717 SOFIA RESET
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:637 sofia/external/14159927717 CUSTOM RESET
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:642 (sofia/external/14159927717) State Change CS_RESET -> CS_SOFT_EXECUTE
2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:336 (sofia/external/14159927717) State RESET going to sleep
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_SOFT_EXECUTE
2009-10-22 17:22:31.748086 [DEBUG] switch_core_state_machine.c:346 (sofia/external/14159927717) State SOFT_EXECUTE
2009-10-22 17:22:31.748086 [DEBUG] mod_sofia.c:442 SOFIA TRANSMIT
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:660 sofia/external/14159927717 CUSTOM SOFT_EXECUTE
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:120 sofia/external/14159927717 receive message [DISPLAY]
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:924 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:975 sofia/external/14159927717 receive message [BRIDGE]
2009-10-22 17:22:31.748086 [DEBUG] switch_core_session.c:630 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:31.748086 [DEBUG] switch_ivr_bridge.c:1019 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA
2009-10-22 17:22:31.749553 [DEBUG] switch_core_state_machine.c:306 (sofia/external/+
14158867717@199.173.100.16:5060) Running State Change CS_EXCHANGE_MEDIA
2009-10-22 17:22:31.749553 [DEBUG] mod_sofia.c:436 SOFIA LOOPBACK
multipler is being overrided to1
2009-10-22 17:22:34.300662 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS, Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
multipler is being overrided to1
2009-10-22 17:22:39.303041 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS, Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
2009-10-22 17:22:40.626379 [NOTICE] sofia.c:328 Hangup sofia/external/14159927717 [CS_SOFT_EXECUTE] [NORMAL_CLEARING]
2009-10-22 17:22:40.626379 [DEBUG] switch_channel.c:1810 Send signal sofia/external/14159927717 [KILL]
2009-10-22 17:22:40.626379 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
active_true=1
--contact NOT in playmsg or conference, update AGENT
2009-10-22 17:22:40.626379 [DEBUG] switch_core_state_machine.c:437 thread mismatch skipping state handler.
2009-10-22 17:22:40.626379 [INFO] switch_cpp.cpp:1116 EVENTC_HANGUP_CONTACT, Q_CONTACT fired for agent:1/1 for qcall:1 contact:4801442/4
2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:440 sofia/external/14159927717 ending bridge by request from write function
2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:523 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:40.639760 [INFO] mod_dialplan_xml.c:391 Processing +14158867717->1998 in context default
Dialplan: sofia/external/+
14158867717@199.173.100.16:5060 Regex (PASS) [tod_example] ${strftime(%H%M)}(1722) =~ /^((09|1[0-7])[0-5][0-9]|1800)$/ break=on-false
2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:446 sofia/external/14159927717 ending bridge by request from read function
2009-10-22 17:22:40.639760 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD DONE [sofia/external/14159927717]
subtracting 9 seconds for hh_call: 1095422
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:346 (sofia/external/14159927717) State SOFT_EXECUTE going to sleep
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_HANGUP
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:464 (sofia/external/14159927717) State HANGUP
2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:344 Channel sofia/external/14159927717 hanging up, cause: NORMAL_CLEARING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:46 sofia/external/14159927717 Standard HANGUP, cause: NORMAL_CLEARING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:464 (sofia/external/14159927717) State HANGUP going to sleep
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:325 (sofia/external/14159927717) State Change CS_HANGUP -> CS_REPORTING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_REPORTING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:555 (sofia/external/14159927717) State REPORTING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:53 sofia/external/14159927717 Standard REPORTING, cause: NORMAL_CLEARING
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:555 (sofia/external/14159927717) State REPORTING going to sleep
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:319 (sofia/external/14159927717) State Change CS_REPORTING -> CS_DESTROY
2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:22:40.639760 [DEBUG] switch_core_session.c:1069 Session 6 (sofia/external/14159927717) Locked, Waiting on external entities
2009-10-22 17:22:40.639760 [NOTICE] switch_core_session.c:1087 Session 6 (sofia/external/14159927717) Ended
2009-10-22 17:22:40.639760 [NOTICE] switch_core_session.c:1089 Close Channel sofia/external/14159927717 [CS_DESTROY]
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:401 (sofia/external/14159927717) Running State Change CS_DESTROY
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:412 (sofia/external/14159927717) State DESTROY
2009-10-22 17:22:40.639760 [DEBUG] mod_sofia.c:261 sofia/external/14159927717 SOFIA DESTROY
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:60 sofia/external/14159927717 Standard DESTROY
2009-10-22 17:22:40.639760 [DEBUG] switch_core_state_machine.c:412 (sofia/external/14159927717) State DESTROY going to sleep
2009-10-22 17:22:40.639760 [INFO] switch_cpp.cpp:1116 PCHangup gw:
teliax.com hc:NORMAL_CLEARING du:9 cn:sofia/external/14159927717
--bridged in: 0.005821 seconds
2009-10-22 17:23:26.718930 [INFO] switch_cpp.cpp:1116 AG_CBRIDGE, connected agent:1/1 contact:4801439/22/1/1
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_play_say.c:1432 done playing file
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:340 (sofia/external/14159927717) State EXECUTE going to sleep
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_HIBERNATE
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355 (sofia/external/14159927717) State HIBERNATE
2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:160 sofia/external/14159927717 SOFIA HIBERNATE
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:650 (sofia/external/14159927717) State Change CS_HIBERNATE -> CS_RESET
2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:355 (sofia/external/14159927717) State HIBERNATE going to sleep
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_RESET
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336 (sofia/external/14159927717) State RESET
2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:145 sofia/external/14159927717 SOFIA RESET
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:637 sofia/external/14159927717 CUSTOM RESET
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:642 (sofia/external/14159927717) State Change CS_RESET -> CS_SOFT_EXECUTE
2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:336 (sofia/external/14159927717) State RESET going to sleep
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_SOFT_EXECUTE
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:346 (sofia/external/14159927717) State SOFT_EXECUTE
2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:442 SOFIA TRANSMIT
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:660 sofia/external/14159927717 CUSTOM SOFT_EXECUTE
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:120 sofia/external/14159927717 receive message [DISPLAY]
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:924 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_SOFT_EXECUTE -> CS_CONSUME_MEDIA
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:975 sofia/external/14159927717 receive message [BRIDGE]
2009-10-22 17:23:26.721553 [DEBUG] switch_core_session.c:630 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:26.721553 [DEBUG] switch_ivr_bridge.c:1019 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_CONSUME_MEDIA -> CS_EXCHANGE_MEDIA
2009-10-22 17:23:26.721553 [DEBUG] switch_core_state_machine.c:306 (sofia/external/+
14158867717@199.173.100.16:5060) Running State Change CS_EXCHANGE_MEDIA
2009-10-22 17:23:26.721553 [DEBUG] mod_sofia.c:436 SOFIA LOOPBACK
multipler is being overrided to1
2009-10-22 17:23:29.406414 [INFO] switch_cpp.cpp:1116 BG_AG_GEN_CALLS, Agents total:1 avail:0 OutChan:0 AR:0 +-Calls:0:Q Call NYNoc
2009-10-22 17:23:31.873352 [NOTICE] mod_commands.c:1523 Hangup sofia/external/14159927717 [CS_SOFT_EXECUTE] [NORMAL_CLEARING]
2009-10-22 17:23:31.874411 [INFO] switch_cpp.cpp:1116 EVENTC_HANGUP_CONTACT, Q_CONTACT fired for agent:1/1 for qcall:1 contact:4801439/1
active_true=1
--contact NOT in playmsg or conference, update AGENT
2009-10-22 17:23:31.875475 [DEBUG] switch_channel.c:1810 Send signal sofia/external/14159927717 [KILL]
2009-10-22 17:23:31.875475 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:31.875475 [DEBUG] switch_core_state_machine.c:437 thread mismatch skipping state handler.
2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:446 sofia/external/14159927717 ending bridge by request from read function
2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:521 BRIDGE THREAD DONE [sofia/external/14159927717]
2009-10-22 17:23:31.882153 [DEBUG] switch_ivr_bridge.c:523 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:31.882153 [DEBUG] switch_core_state_machine.c:46 sofia/external/+
14158867717@199.173.100.16:5060 Standard HANGUP, cause: EXCHANGE_ROUTING_ERROR
2009-10-22 17:23:31.884357 [INFO] switch_cpp.cpp:1116 HH_HANGUP, agent:1/1 uuid: f8604694-4e44-4c4c-9805-722b3e9d6b68
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:346 (sofia/external/14159927717) State SOFT_EXECUTE going to sleep
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_HANGUP
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:464 (sofia/external/14159927717) State HANGUP
2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:344 Channel sofia/external/14159927717 hanging up, cause: NORMAL_CLEARING
2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:382 Sending BYE to sofia/external/14159927717
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:46 sofia/external/14159927717 Standard HANGUP, cause: NORMAL_CLEARING
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:464 (sofia/external/14159927717) State HANGUP going to sleep
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:325 (sofia/external/14159927717) State Change CS_HANGUP -> CS_REPORTING
2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
subtracting 5 seconds for hh_call: 1095423
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:306 (sofia/external/14159927717) Running State Change CS_REPORTING
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:555 (sofia/external/14159927717) State REPORTING
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:53 sofia/external/14159927717 Standard REPORTING, cause: NORMAL_CLEARING
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:555 (sofia/external/14159927717) State REPORTING going to sleep
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:319 (sofia/external/14159927717) State Change CS_REPORTING -> CS_DESTROY
2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:932 Send signal sofia/external/14159927717 [BREAK]
2009-10-22 17:23:31.885412 [DEBUG] switch_core_session.c:1069 Session 7 (sofia/external/14159927717) Locked, Waiting on external entities
2009-10-22 17:23:31.885412 [NOTICE] switch_core_session.c:1087 Session 7 (sofia/external/14159927717) Ended
2009-10-22 17:23:31.885412 [NOTICE] switch_core_session.c:1089 Close Channel sofia/external/14159927717 [CS_DESTROY]
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:401 (sofia/external/14159927717) Running State Change CS_DESTROY
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:412 (sofia/external/14159927717) State DESTROY
2009-10-22 17:23:31.885412 [DEBUG] mod_sofia.c:261 sofia/external/14159927717 SOFIA DESTROY
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:60 sofia/external/14159927717 Standard DESTROY
2009-10-22 17:23:31.885412 [DEBUG] switch_core_state_machine.c:412 (sofia/external/14159927717) State DESTROY going to sleep
2009-10-22 17:23:31.885412 [INFO] switch_cpp.cpp:1116 PCHangup gw:
teliax.com hc:NORMAL_CLEARING du:5 cn:sofia/external/14159927717
2009-10-22 17:23:31.885412 [INFO] switch_cpp.cpp:1116 EVENTC_BILLING_CEIL, subtracting 5 for hh_call:1095423
2009-10-22 17:23:31.901620 [DEBUG] switch_core_state_machine.c:494 Hangup Command luarun(hh_hangup.lua f8604694-4e44-4c4c-9805-722b3e9d6b68 1 1):
+OK
2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:442 handler already called, skipping state handler.
2009-10-22 17:23:31.902676 [DEBUG] switch_core_state_machine.c:325 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_HANGUP -> CS_REPORTING
2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:53 sofia/external/+
14158867717@199.173.100.16:5060 Standard REPORTING, cause: EXCHANGE_ROUTING_ERROR
2009-10-22 17:23:31.903742 [DEBUG] switch_core_state_machine.c:319 (sofia/external/+
14158867717@199.173.100.16:5060) State Change CS_REPORTING -> CS_DESTROY
2009-10-22 17:23:31.903742 [DEBUG] switch_core_session.c:1069 Session 4 (sofia/external/+
14158867717@199.173.100.16:5060) Locked, Waiting on external entities