FS Community,

I created an extension 704

 

I created a hunt group 7004 that first rings 704 then rings my cell phone 16194548924.

 

I created an auto attendant 5002 with an option of 704 that goes to hunt group 7004.

 

1)     What does work: When I call the hunt group directly by dialing 7004 internally, the hunt group first rings 704 then rings my cell phone successfully.  This is perfect.

 

2)     What does not work: When I call the main auto attendant from either internally by dialing 5002 or externally by dialing my main number, and dial 704, my extension rings and after not answering my cell phone does not ring.

 

What I am expecting in #2 is for my extension 704 to ring and if I do not pick up then my cell phone will ring just like it does in #1.

 

My knowledge is limited in this area and if you could point me in the right direction, that would be great.  I a have tried everything but with no luck.

Thanks,

-Will