Hello,

 

  I am implementing a callcenter using the mod_callcenter. I would like the user to hear some text/music while waiting and from time to time to announce his/her place in the queue.

Is it possible by some simple mean, or do I have to use an external application with uuid_broadcast to do that? Is there a table that holds the list of currently waiting incoming calls?

 

                                Thanks, __Yehavi: