On Wed, Oct 10, 2012 at 11:49 PM, JP <jaykris@gmail.com> wrote:

Has anyone implemented "Whisper Coaching" using FreeSWITCH? Basically I want to have a three way conference between caller, Agent and Supervisor. While the caller is talking to the Agent, the Supervisor can coach the agent which is not heard by the caller. Any suggestions or pointers is greatly appreciated.

Thanks

JP

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