Hi Josh,
Some things to try:
prepend group name: <action application="set" data="effective_caller_id_name=${group.name} ${caller_id_name}"/>
Try setting effective_callee_... variables to caller _id_... values when putting call into FIFO.
This works for me to update the name displayed on the phone.
<action application="export" data="effective_callee_id_name=${user's DisplayName}"/>
Regards,
Robert
From: Joshua Foshee [mailto:josh@foshee.info]
Sent: Sunday, May 25, 2014 1:13 PM
To: freeswitch-users@lists.freeswitch.org
Subject: [Freeswitch-users] FIFO Caller ID
I am trying to append something to the caller ID name so that users know what queue a call is coming from.
My phones do not support SIP UPDATE messages so the caller ID is not being updated.
Can someone please define a little more for me the variable "fifo_export"?
Also is there any other options to append to the caller name on a FIFO call?
Thanks,
Josh
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