I am currently testing a t32g and t46g and am experiencing the following problems.

The t32g is set under account / advanced for shared line as broadsoft SCA and under DSC the line1 is set to shared.

When I press the line key to place a call I receive the message shared line unavailable.

 

On a polycom phone with shared line I am able to place an outbound call using a shared line can anyone provide some advise on this?

 

As well I have a t46G but when I select account / advanced it does not allow me to change the share type from disabled and I can not figure out why.

I’ve already updated the firmware as for Yealink support’s advise.

Any help on the above would be much appreciated.