mod_callcenter offers better options. But there is one option that I need and It does not seem to be available in mod_callcenter but it is in mod_fifo. The option is the exit key. For example, if the caller is impatient and needs to exit the queue (in my case, exit to voicemail), caller presses 2 to exit.
Is there any option like this in mod_callcenter?
On 2012-12-17 13:23, Brian Foster wrote:
Depending on your situation, mod_callcenter may be a better fit for you.
If it makes you feel any better I can't find how to do a ringall with mod_fifo either.
On Mon, Dec 17, 2012 at 1:16 PM, Frederick Pruneau <frederick@targointernet.com> wrote:
Hello all!
I have set up a queue with mod_fifo. I am trying to ring agents' phones
all at once. I have looked at the wiki page
http://wiki.freeswitch.org/wiki/Mod_fifo. Everything is working except
that the phones are ringing one by one. I don't find the information to
setup ringall strategy. I have done a Google search. It seems that it is
possible but I don't find any information how to set it up.
Can you help me with this?
Fred
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Brian D. Foster
Endigo Computer LLC
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