In general, external profile is not for the purpose of registration of your own subscribers, but to receive calls from OUTSIDE your network.
But to answer you question anyway - 
Check your dialplan, probably you are calling from 1000 to the same internal profile, but you must call to the external profile (since 1010 is registered there).

Please paste your dialplan to pastebin, and provide the link. Don't paste it to this mail thread.

use one of the available: 

http://pastebin.freeswitch.org/

http://www.pastebin.com

http://www.pastebin.ca



2011/4/15 gmail <flyingnn@gmail.com>
hi!

1000  register to profile internal.xml, 1010 register to profile external.xml
1000 and 1010 register successfully.

1000 can not call 1010, [ERR] switch_ivr_originate.c:2638 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
1010 call 1000 ok.
that is why?

thanks

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