I will look into the registration of the phones as I see I am missing something.

freeswitch@internal> sofia status profile GothamCity.xom reg

Registrations:
=================================================================================================
Total items returned: 0
=================================================================================================



On Wed, May 22, 2013 at 8:15 AM, Mike Hendrie <mike@hendrienet.com> wrote:

I do.  I can also ring extension 1000.

On May 22, 2013 7:52 AM, "Philippe Le Toquin" <philippe@ppmt.org> wrote:
This is why it goes to voicemail I guess
  1. 2013-05-21 22:28:54.107400 [DEBUG] switch_channel.c:1099 sofia/external/5555555555@66.66.66.66 EXPORTING[export_vars] [dialed_extension]=[1001] to event
  2. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:2044 Parsing global variables
  3. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing variable [sip_invite_domain]=[GothamCity.xom]
  4. 2013-05-21 22:28:54.107400 [DEBUG] switch_event.c:1608 Parsing variable [presence_id]=[1001@GothamCity.xom]
  5. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639 Cannot create outgoing channel of type [error] cause: [USER_NOT_REGISTERED]
  6. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605 Originate Resulted in Error Cause: 606 [USER_NOT_REGISTERED]
  7. 2013-05-21 22:28:54.107400 [NOTICE] switch_ivr_originate.c:2639 Cannot create outgoing channel of type [user] cause: [USER_NOT_REGISTERED]
  8. 2013-05-21 22:28:54.107400 [DEBUG] switch_ivr_originate.c:3605 Originate Resulted in Error Cause: 606 [USER_NOT_REGISTERED]
  9. 2013-05-21 22:28:54.107400 [INFO] mod_dptools.c:3106 Originate Failed.  Cause: USER_NOT_REGISTERED
  10. EXECUTE sofia/external/5555555555@66.66.66.66 answer()
  11. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio Codec Compare [PCMU:0:8000:20:64000]/[G722:9:8000:20:64000]
  12. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:2663 Audio Codec Compare [PCMU:0:8000:20:64000]/[PCMU:0:8000:20:64000]
  13. 2013-05-21 22:28:54.107400 [DEBUG] switch_core_media.c:1772 Set Codec sofia/external/5555555555@66.66.66.66 P

Do you have a dialtone on that 1001 extension?



On 22 May 2013 07:55, Mike Hendrie <mike@hendrienet.com> wrote:
Thank you.

Here is the log URL.



On Wed, May 22, 2013 at 1:39 AM, Michael Collins <msc@freeswitch.org> wrote:
Post a FreeSWITCH debug log of the incoming call. Use pastebin.freeswitch.org and select "FreeSWITCH Log" as the syntax highlighting. Paste the URL in this email thread and we'll take a look.
-MC


On Tue, May 21, 2013 at 9:35 PM, Mike Hendrie <mike@hendrienet.com> wrote:
Correction:
I had a second dialplan in the public folder that was causing confusion. Below is the dialplan I am using.
If I change the extension in the dialplan from 1000 to 1001 I get the appropriate voice mail extension, however, the phones never ring.

I have the fs configured as a multi-tenant solution. 

Could the dialplan be using the default extensions (1000 and 1001) under /conf/directory/default and not reference the /conf/directory/GothamCity.xom domain? That would explain why I get to the voicemail for the correct extension when the phone never rings.

Thanks

=====
 /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml

<include>

  <extension name="GothamCity.xom 1001">
    <condition field="destination_number" expression="^1?(2624481175)$">
       <action application="set" data="domain_name=GothamCity.xom"/>
       <action application="transfer" data="1001 XML default"/>
    </condition>
  </extension>

</include>

=====
/conf/directory/GothamCity.xom.xml


  <domain name="GothamCity.xom">
    <params>
      <param name="dial-string" value="{^^:sip_invite_domain=${dialed_domain}:presence_id=${dialed_user}@${dialed_domain}}${sofia_contact(*/${dialed_user}@${dialed_domain})}"/>
    </params>

    <variables>
      <variable name="record_stereo" value="true"/>
      <variable name="user_context" value="default"/>
      <variable name="default_gateway" value="$${default_provider}"/>
      <variable name="default_areacode" value="$${default_areacode}"/>
      <variable name="transfer_fallback_extension" value="operator"/>
    </variables>

    <groups>
      <group name="GothamCity.xom">
        <users>
          <X-PRE-PROCESS cmd="include" data="GothamCity.xom/*.xml"/>
        </users>
      </group>

      <group name="sales">
        <users>
          <!--
              type="pointer" is a pointer so you can have the
              same user in multiple groups.  It basically means
              to keep searching for the user in the directory.
          -->
          <user id="1000" type="pointer"/>
          <user id="1001" type="pointer"/>
          <user id="1002" type="pointer"/>
          <user id="1003" type="pointer"/>
          <user id="1004" type="pointer"/>
        </users>
      </group>
=====




On Tue, May 21, 2013 at 9:27 PM, Mike Hendrie <mike@hendrienet.com> wrote:
Thank you for your assistance. I made the suggested modification below, however, when calling the number it goes directly to voicemail.

  /usr/local/freeswitch/conf/dialplan/public/GothamCity.xom.xml

<include>

  <extension name="vitel-inbound">
    <condition field="destination_number" expression="^1?(262xxxxxxx)$">
       <action application="transfer" data="1000 XML default"/>
    </condition>
  </extension>

</include>

<snip>

_________________________________________________________________________
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org



_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org