Once you get the trace find out if the DTMF is RFC2833 (good), in-band (so so), or both (ouch!) and then you can debug from there.
-MC


On Mon, Jun 24, 2013 at 10:34 AM, Muhammad Shahzad <shaheryarkh@gmail.com> wrote:
The caller is on SIP trunk and beep is partial. Not sure about DTMF i have yet to confirm it from the client. I have asked him to provide a call trace.

Just to note that client side of the trunk is a GMSC and i have disabled VAD on sofia profile on client's request earlier on.

Thank you.




On Mon, Jun 24, 2013 at 6:32 PM, Michael Collins <msc@freeswitch.org> wrote:

Have you listened to any of the messages where this happens? Is it just a short fragment of DTMF or does it sound like the full key press? Also, is the caller coming in via SIP trunk or TDM port?

-MC

On Jun 24, 2013 9:27 AM, "Muhammad Shahzad" <shaheryarkh@gmail.com> wrote:
Hi,

I have strange issue, which is actually happening to my customer but i could not myself reproduce it. He complaints that when a voicemail message is left be a caller, it has beep sound (when recording starts) as well as any DTMF key sounds (that he presses, e.g. to end the recording) embedded in the recorded message.

Does it may any sense to you? How it happens and how can i get rid of it?

Thank you.


--
Mit freundlichen Grüßen
Muhammad Shahzad
-----------------------------------
CISCO Rich Media Communication Specialist (CRMCS)
CISCO Certified Network Associate (CCNA)
Cell: +49 176 99 83 10 85
MSN: shari_786pk@hotmail.com
Email: shaheryarkh@googlemail.com

_________________________________________________________________________
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_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
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http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

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--
Mit freundlichen Grüßen
Muhammad Shahzad
-----------------------------------
CISCO Rich Media Communication Specialist (CRMCS)
CISCO Certified Network Associate (CCNA)
Cell: +49 176 99 83 10 85
MSN: shari_786pk@hotmail.com
Email: shaheryarkh@googlemail.com

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

FreeSWITCH-powered IP PBX: The CudaTel Communication Server
http://www.cudatel.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://wiki.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
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UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org




--
Michael S Collins
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