Hi,<div><br></div><div>Caller is played music on hold but is not connected to any of the agents since no agent is ringing. I have sip users registered to FS ( they are online). I have configured a SIP user as a member for the queue. But, when the caller calls in, the agent doesn&#39;t ring.</div>
<div><br></div><div>Please throw some light.</div><div><br></div><div>-Ashish</div>