hi,

there is a pull request that i'm working to add that  feature, so you can put the action to execute if the agent answers not registered, the same way as it is now with the option no-answer.

Tomorrow i should do the commit so Italo Rossi can review it, the link where you can follow the work:

https://freeswitch.org/stash/projects/FS/repos/freeswitch/pull-requests/1099/overview

On 12/19/2016 11:36 PM, Victor Medina wrote:

Hello guys!

I have been working with mod callcenter today and noted something. If logged as an agent and shutdown the softphone, FS shows the extension when off, but keep the agent as Available, is there any way to  change agent status when a registration dies? 

freeswitch@internal> callcenter_config agent list

name|system|uuid|type|contact|status|state|max_no_answer|wrap_up_time|reject_delay_time|busy_delay_time|no_answer_delay_time|last_bridge_start|last_bridge_end|last_offered_call|last_status_change|no_answer_count|calls_answered|talk_time|ready_time

operador127@soporte|single_box||callback|[call_timeout=10]user/127@${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186051|0|0|0|0

operador128@soporte|single_box||callback|[call_timeout=10]user/128@${domain_name}|Available|Waiting|20|10|10|40|0|0|0|0|1482186045|0|0|0|0

operador126@soporte|single_box||callback|[call_timeout=10]user/126@${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0

operador129@soporte|single_box||callback|[call_timeout=10]user/129@${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0

operador148@soporte|single_box||callback|[call_timeout=10]user/148@${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0

operador149@soporte|single_box||callback|[call_timeout=10]user/149@${domain_name}|Logged Out|Waiting|20|10|10|40|0|0|0|0|1482185645|0|0|0|0

operador999@soporte|single_box||callback|[call_timeout=10]user/999@${domain_name}|Logged Out|Waiting|5|10|10|40|0|0|0|0|1482185645|0|0|0|0

+OK

Sin mas a que hacer referencia,

Victor Medina

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