Could you show 
>sofia  status

and what did you see in logs?

--
Nikolay


On Fri, May 18, 2012 at 4:15 PM, Dubrovskiy Viacheslav <slava@tangramltd.com> wrote:
Hi.

Using the default configuration. There are internal and external real IP.
I have several registered account from the internal network. I want to
connect remote user from Ethernet.
For this added external real IP to the external sip profile (param
name="sip-ip" and param name="rtp-ip") and copied the
directory/default.xml in directory/externa.xml which changed the <domain
name="external_IP">

Now remote users can register and make calls. But there's a problem: No
one can call to this external user.

Tell me, what am I doing wrong?
Thank you

--
WBR,
Dubrovskiy Viacheslav


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