Is it a SIP call? If so grab a SIP trace and see if one end or the other is sending a BYE. Usually there's a reason for the BYE and you can work from there.
-MC


On Fri, Aug 8, 2014 at 6:40 AM, Joel White <joelewhite@gmail.com> wrote:
When playing back messages on handsets, the call drops completely after ~60 seconds.  I do not have it tied to a database so I am not sure where the issue is.  FreeSWITCH CLI is not yielding any revelations as far as I can see relating to the cause of the drop.

Has anyone ever experienced this? 

Any help is greatly appreciated

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