it should be active not seized.
seized is when you take it off hook.

We need some more debugging to be sure.
Can we work in real time on it or can you get a more detailed log?

edit sofia.conf.xml and add the param to the "settings" section.

<param name="debug-sla" value="100"/>


then restart and enable sip trace and debug level

//do this for every profile involved in the call.
sofia profile <profilename> siptrace on

//also do this
console loglevel debug


if you can let us ssh, we can do all the for you if you can make the test calls.




On Sun, Feb 14, 2010 at 11:59 PM, Gabriel Kuri <gkuri@ieee.org> wrote:
BTW, here's a copy of the NOTIFY (event call-info) sent to the other
phone after the first phone is answered, should this have a Call-Info
line with an "appearance-state=seized" to turn on the light on the
other phone?


NOTIFY sip:2551@<removed>:54446 SIP/2.0.
Via: SIP/2.0/UDP <removed>:9430;rport;branch=z9hG4bK71pN2cXgH851K.
Max-Forwards: 70.
From: <sip:2551@mydomain.com>;tag=XeB6ZrKDevpHp.
To: <sip:2551@mydomain.com>;tag=c2d34993aac6ea.
Call-ID: 34c34987-8b6fa786@<removed>.
CSeq: 126950830 NOTIFY.
Contact: <sip:2551@<removed>:9430>.
Expires: 3959.
Call-Info: <sip:mydomain.com>;appearance-index=*;appearance-state=idle.
User-Agent: FreeSWITCH-mod_sofia/1.0.trunk-16633M.
Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, UPDATE, INFO,
REGISTER, REFER, PRACK, NOTIFY, PUBLISH, SUBSCRIBE.
Supported: 100rel, timer, precondition, path, replaces.
Event: call-info.
Allow-Events: talk, presence, dialog, line-seize, call-info, sla,
include-session-description, presence.winfo, message-summary, refer.
Subscription-State: active;expires=3959.
Content-Length: 0.



On Sun, Feb 14, 2010 at 7:58 PM, Brian West <brian@freeswitch.org> wrote:
> Works fine here... is your box slow or something?
>
> /b
>
> On Feb 14, 2010, at 1:03 PM, Gabriel Kuri wrote:
>
>> I followed Brian's directions from one of the previous threads on
>> configuring the SPA-5xx series phones for Broadsoft SCA and set
>> manage-shared-appearance=true in the internal profile. SCA appears to
>> be working on outgoing calls between two phones, the line key starts
>> flashing red on the second phone when the first phone picks up the
>> receiver to make a call. However on incoming calls, both phones ring
>> (same extension), however when one of the phones picks up the line,
>> the second phone's line key doesn't flash red or show the first phone
>> on that incoming call. Any ideas? Does shared appearance only work on
>> outgoing phone calls?
>>
>> Thanks,
>> Gabe
>
>
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