Hi,<br>I&#39;m implementing ACD functionality using a dialplan.<br>Basically, I prepare a list of members in a group and try each one of them in successive bridge actions.<br>I cannot use a single bridge action with all members separated with pipes because I am required to check some conditions like if the member is already in another call. So what I do is to add a transfer action after the bridge so that the call reenters the dialplan with the remaining of the list.<br>
Up to this point things are fine.<br>However, if the call is answered and transferred to the group, I set transfer_ringback so that I can play a file while the bridge is happening. In case transfer_ringback is set to something like &quot;local_stream://moh&quot;, then we hear a small glitch every time a bridge action happens as the bridge doesn&#39;t take into account that the ringback was already set up by a previous operation and sets up the playfile operation again. But this is also fine.<br>
The problem is in case transfer_ringback is set to an actual file and not local_stream. In this case, every bridge action will cause restart of the playback from the beginning.<br>So, is it possible to ask bridge to do not setup playback if it is already running referencing the same file?<br>
<br>regards,<br>takeshi<br><br><br><br><br>