I still am facing this problem, but wanted to provide more data in case somebody has a solution already...
I am using Counterpath's eyebeam and their documentation says jitterbuffer is dynamic and cannot be configured. I don't have this problem with play-and-get-digits, so I don't think the RTT is a problem. I was wondering would tweaking the following parameters help in any way?min_dtmf_durationmax_dtmf_durationdefault_dtmf_durationThanks,JP
On Mon, Feb 11, 2013 at 1:52 PM, Steven Ayre <steveayre@gmail.com> wrote:Out of interest, do you know the RTT from phone to server, and the size of the jitterbuffers?Just wondering whether the lag is a result of the two combined. DTMF digits can also last a noticeable length of time (often ~400ms) and I believe get detected when they 'end'.
-SteveOn 11 February 2013 21:21, Guillermo Ruiz Camauer <grcamauer@gmail.com> wrote:
I have ported an automated polling (surveys) system from Dialogic to FreeSwitch and noticed the same thing. People are used to interrupting the prompts as soon as they hear the option they like. Is there any way around this delay?Guillermo
Sent from my iPhoneYes, there is a bit of a delay between the the time the digit is entered and the time that it is officially detected and the playback of the IVR greeting is interrupted. I've not noticed that being a problem, other than people maybe wondering if their digits were not properly entered so they hit it again. Is that what is happening?-MCOn Fri, Feb 8, 2013 at 4:03 PM, JP <jaykris@gmail.com> wrote:Hi,I am observing that when I use IVR menu, the main menu greeting does not get stopped as soon as I enter the dtmf digit. It plays for a couple of seconds longer and then stops and then the dtmf is processed. Is there any tuning parameters that I can tweak to make it stop sooner.Thanks,
JP
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