On Tue, Feb 19, 2013 at 10:40 AM, Johan Helsingius <julf@julf.com> wrote:

> In other words, carriers in the USA don't have a monopoly on their support reps
> not knowing how their own systems work!

They are probably all sharing the same call center in some low-wage country.
Made possible by VoIP, of course... :)

Haha - we're our own worst enemy - the OSS telephony geeks are subverted by the work of their own hands!
-MC

Julf

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