Appreciate anyone who can point me to the right direction. Here is more
info from logelevel 9 trace. I ran a test with the working ITSP and
non-working ITSP and compared the trace. They are below and it is clear
where things are different. Unfortunately, I don't see how to solve the
problem. At first I thought it was the "Auth Required" messages but I
see them in the ITSP1 trace that works also. So I don't know if that's
the problem. Eve if it is I don't see how to fix it since the gateway
parms look good. This is my only major problem with FS at this point, I
am new to FS but have most things working based on the new book.

--------------- ITSP2 that does NOT work -----------------------------
nta: sent 100 Trying for INVITE (101)
nua(0xb67056e0): event i_invite 100 Trying
nua(0xb67056e0): call state changed: init -> received, received offer
soa_get_remote_sdp(static::0xb67048e0, [0xb5373cac], [0xb5373ca8],
[(nil)]) called
nua(0xb67056e0): event i_state 100 Trying
nua: nua_application_event: entering
nua: nua_respond: entering
nua(0xb67056e0): sent signal r_respond
nua: nua_handle_magic: entering
nua: nua_handle_destroy: entering            <------- DIFFERENCE BELOW
nua(0xb67056e0): sent signal r_destroy
nua: nua_application_event: entering
nua(0xb67056e0): event i_state dropped
nua(0xb67056e0): recv signal r_respond 407 Proxy Authentication Required
nua: nua_stack_set_params: entering
soa_set_params(static::0xb67048e0, ...) called
nua: nua_invite_server_respond: entering
soa_clear_remote_sdp(static::0xb67048e0) called
tport_tsend(0x81c1870) tpn = UDP/10.246.1.27:5060
tport_resolve addrinfo = 10.246.1.27:5060
tport_by_addrinfo(0x81c1870): not found by name UDP/10.246.1.27:5060
tport_vsend(0x81c1870): 813 bytes of 813 to udp/10.246.1.27:5060
tport_vsend returned 813
nta: sent 407 Proxy Authentication Required for INVITE (101)

--------------- ITSP1 that works ----------------------------------
nta: sent 100 Trying for INVITE (102)
nua(0x827cc00): event i_invite 100 Trying
nua(0x827cc00): call state changed: init -> received, received offer
soa_get_remote_sdp(static::0x827d0b8, [0xb53a9cac], [0xb53a9ca8],
[(nil)]) called
nua(0x827cc00): event i_state 100 Trying
nua: nua_application_event: entering
nta: timer set next to 4910 ms
2010-09-20 16:34:40.367812 [NOTICE] switch_channel.c:779 New Channel
sofia/internal/200@10.246.1.37 [39ddcdbe-2f0e-4c58-a492-707c04baec1e]
nua: nua_handle_bind: entering


nua: nua_handle_magic: entering
nua: nua_application_event: entering      <- DIFFERENCE FROM ABOVE
nua: nua_handle_magic: entering
2010-09-20 16:34:40.520174 [INFO] mod_dialplan_xml.c:331 Processing 200
<200>->714082558194 in context default
2010-09-20 16:34:40.531634 [NOTICE] switch_channel.c:779 New Channel
sofia/external/14082558194@callcentric.com
[8011f48a-3494-4e92-a5c3-eadc7139530d]
nua: nh_create_handle: entering


nua: nua_handle_bind: entering
nua: nua_invite: entering
nua(0x83e2a68): sent signal r_invite
nua(0x83e2a68): recv signal r_invite
nua: nua_stack_set_params: entering
soa_clone(static::0x81799a0, 0x82d6048, 0x83e2a68) called
soa_set_params(static::0x82081a8, ...) called
soa_set_params(static::0x82081a8, ...) called


On 09/20/10 15:47, Mario wrote:

This ITSP account is working for 2 years on a linksys/CICS PBX, SPA962

phones, and any softphone. It works now. One other ITSP works fine in

and out, Only on FS do I have the problem with this ITSP. I have 2 new

items after talking to the ITSP:

1. I noticed I am getting 407 Proxy Authentication Required messages

when I try to make a call. Inbound ok.

2. The ITSP says he sees no return IP address for the call. I am behind

a firewall with NAT and all ports open for testing. The Linksys PBX and

other phones work fine. The other ITSP also works fine with FS. It's

only this one ITSP. I am trying to find keywords on authentication for

the gateway parms if there are any.

Mario

On 09/20/10 15:31, David Ponzone wrote:

Test the SIP account with a softphone or something.

David Ponzone  Direction Technique

email: david.ponzone@ipeva.fr <mailto:david.ponzone@ipeva.fr>

tel:      01 74 03 18 97

gsm:   06 66 98 76 34

Service Client IPeva

tel:      0811 46 26 26

www.ipeva.fr <BLOCKED::http://www.ipeva.fr/>  -   www.ipeva-studio.com

<BLOCKED::http://www.ipeva-studio.com/>

/Ce message et toutes les pièces jointes sont confidentiels et établis à

l'intention exclusive de ses destinataires. Toute utilisation ou

diffusion non autorisée est interdite. Tout message électronique est

susceptible d'altération. /*/IPeva/*/ décline toute responsabilité au

titre de ce message s'il a été altéré, déformé ou falsifié. Si vous

n'êtes pas destinataire de ce message, merci de le détruire

immédiatement et d'avertir l'expéditeur./

/

/

Le 20/09/2010 à 23:42, Mario a écrit :

Brand new FS user here. Here is an additional info for my issue of not

being able to make outbound calls. I searched and found a "sofia

loglevel all 9" command and found that when I make a call I get the 503

service not available message. Inbound works fine. Anyone have an idea?

Many thanks!

nua(0x8135520): recv signal r_respond 503 Service Unavailable

nua: nua_stack_set_params: entering

soa_set_params(static::0x812ecc8, ...) called

nua: nua_invite_server_respond: entering

soa_clear_remote_sdp(static::0x812ecc8) called

tport_tsend(0x817aa88) tpn = UDP/10.246.1.27:5060

tport_resolve addrinfo = 10.246.1.27:5060

tport_by_addrinfo(0x817aa88): not found by name UDP/10.246.1.27:5060

tport_vsend(0x817aa88): 838 bytes of 838 to udp/10.246.1.27:5060

tport_vsend returned 838

nta: sent 503 Service Unavailable for INVITE (102)

nta: timer shortened to 500 ms

nua(0x8135520): removing session usage

nua(0x8135520): call state changed: received -> terminated

nua(0x8135520): event i_state 503 Service Unavailable

nua(0x8135520): event i_terminated 503 Service Unavailable

soa_destroy(static::0x812ecc8) called

nta_leg_destroy(0x81325f0)

nua: nua_application_event: entering

nua: nua_handle_magic: entering

nua: nua_handle_bind: entering

nua: nua_application_event: entering

nua: nua_handle_magic: entering

nua: nua_handle_destroy: entering

nua(0x8135520): sent signal r_destroy

nua(0x8135520): recv signal r_destroy

nta_leg_destroy((nil))

tport_wakeup_pri(0x817aa88): events IN

tport_recv_event(0x817aa88)

tport_recv_iovec(0x817aa88) msg 0x81715a8 from (udp/10.246.1.37:5060)

has 638 bytes, veclen = 1

tport_deliver(0x817aa88): msg 0x81715a8 (638 bytes) from

udp/10.246.1.27:5060/sip next=(nil)

nta: received ACK sip:914082558194@10.246.1.37 SIP/2.0 (CSeq 102)

nta: ACK (102) is going to INVITE (102)

nta: timer set next to 2305 ms

nta: timer I fired, terminate 407 response

incoming_reclaim_all((nil), (nil), 0xb54550ec)

nta_incoming_timer: 0/0 resent, 0/0 tout, 1/3 term, 1/3 free

nta: timer set next to 2206 ms

nta: timer I fired, terminate 503 response

incoming_reclaim_all((nil), (nil), 0xb54550ec)

nta_incoming_timer: 0/0 resent, 0/0 tout, 1/2 term, 1/2 free

On 09/20/10 14:18, Mario wrote:

For this ITSP, registration is ok and inbound calls work. But when

making an outbound call the call is sent to the itsp but then gets a

fast busy. From what I see in the trace the itsp uses asterisk. I sent a

trace in a previous email but it shows nothing I could see missing or in

error. The itsp sent the config info below but I have been using them

without a STUN server fine on my old PBX. Is there anything that looks

like it is out of sync with defaults (like port?). Also, the SIP and DP

are below but since the call is sent the DP must be ok. Thanks for any

help/suggestions!

From the ITSP:>

Sip Proxy - sip.voipyourphone.com

STN Server - stun.voipyourphone.com

Registration Port - any one port between 5060 and 5069

DTMF port 5004

RTP ports 16384 to 16482

Audio Codecs G711u (account default), G711a, G729a and iLbc

DTMF rfc2833 (default), inband, SIP-INFO

SIP:

   <gateway name="uid1">

    <param name="proxy" value="sip.voipyourphone.com"/>

    <param name="username" value="uid1"/>

    <param name="from-user" value="uid1"/>

    <param name="password" value="pwd1"/>

    <param name="expire-seconds" value="600"/>

    <param name="register" value="true"/>

    <param name="retry-seconds" value="30"/>

DP

<extension name="local.uid1">

  <condition field="${toll_allow}" expression="local"/>

  <condition field="destination_number" expression="^9(\d{7})$">

    <action application="set"

data="effective_caller_id_number=${outbound_caller_id_number}"/>

    <action application="set"

data="effective_caller_id_name=${outbound_caller_id_name}"/>

    <action application="bridge"

data="sofia/gateway/uid1/1${default_areacode}$1@sip.voipyourlife.com

<mailto:sofia/gateway/uid1/1${default_areacode}$1@sip.voipyourlife.com>"/>

  </condition>

</extension>

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