Achintha, it also makes sense to try different codecs. For example, SILK and iLBC are known to tolerate the network issues better than G.711.



On Wed, Feb 25, 2015 at 9:53 AM, Achintha <achinthau@gmail.com> wrote:
hi brian

In this setup sip extension registers to FreeSwitch from VPN.
When the extension user dials an outbound call, it gets connected, but some times the voice is not clear.

We have captured a FreeSwitch generated JSON CDR output for a call which had the above mentioned voice quality issue.

http://pastebin.com/q3Vh4Kju


On Wed, Feb 25, 2015 at 11:39 AM, Brian West <brian@freeswitch.org> wrote:
Acceptable is a subjective matter here, if you are traversing the public internet then your kinda at a disadvantage in most cases!  Describe wget your experiencing please!


On Tuesday, February 24, 2015, Achintha <achinthau@gmail.com> wrote:
hi brian

we are using UDP.

On Mon, Feb 23, 2015 at 9:36 PM, Brian West <brian@freeswitch.org> wrote:
What transport are you using for your VPN?  Hopefully its UDP and not TCP.

On Mon, Feb 23, 2015 at 1:30 AM, Achintha <achinthau@gmail.com> wrote:
hi

we are experiencing voice quality issue with one of our vpn connection.please let me know what are the accepted level for bellow cdr parameters.

rtp_audio_in_jitter_min_variance
rtp_audio_in_jitter_max_variance
rtp_audio_in_jitter_loss_rate
rtp_audio_in_jitter_burst_rate
rtp_audio_in_quality_percentage

--
Best Regards..
Achintha Udukumbura

_________________________________________________________________________
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--

Brian West
brian@freeswitch.org


Twitter: @FreeSWITCH , @briankwest
http://www.freeswitchbook.com
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T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378)
iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest


_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org



--
Best Regards..
Achintha Udukumbura


--

Brian West
brian@freeswitch.org


Twitter: @FreeSWITCH , @briankwest
http://www.freeswitchbook.com
http://www.freeswitchcookbook.com

T:+19184209001 | F:+19184209002 | M:+1918424WEST (9378)
iNUM:+883 5100 1420 9001 | ISN:410*543 | Skype:briankwest



_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org



--
Best Regards..
Achintha Udukumbura

_________________________________________________________________________
Professional FreeSWITCH Consulting Services:
consulting@freeswitch.org
http://www.freeswitchsolutions.com

Official FreeSWITCH Sites
http://www.freeswitch.org
http://confluence.freeswitch.org
http://www.cluecon.com

FreeSWITCH-users mailing list
FreeSWITCH-users@lists.freeswitch.org
http://lists.freeswitch.org/mailman/listinfo/freeswitch-users
UNSUBSCRIBE:http://lists.freeswitch.org/mailman/options/freeswitch-users
http://www.freeswitch.org