This is a bug indeed. I compiled the latest sources on my debian
test box and using the sample config from the wiki I made some
test calls. Calls coming from sofia users ( eg. softphone ) to the
queue are good ( can answer and talk ) but calls coming from
skypopen is dropping as soon as I answer the call on my desk (
Linksys SPA921 ).
Please post a bug report on JIRA. I will dig into the source
tomorrow and hope to find some clue on this one :)
Yes i just want the call to be bridged to the xlite
extensions a.k.a agent which are in the mod callcenter queue
but the skype call hangs up,
It works fine when even i transfer the active call while
waiting on queue to any xlite extension (via usionpbx ) or even
an test ivr bridging works charm.
Its only when in the queue the call is answered the problem
occurs even i have tried with net4india sip account it went
through with out any issue.
I am not able to figure out is there any option or variable
to be set that i am missing.
Thanks
Pankaj
On Sat, Oct 20, 2012 at 3:44 PM, Puskás
Zsolt <errotan@elder.hu>
wrote:
Interesting, this config should work AFAIK. Have you
tried just bridging the incoming call to an X-Lite
extension for testing ?
I am trying to use mod callcenter
for my FS installation with
skypopen, the problem is when then
incoming call from skype gets hangup
as soon as it is answered by agent
on queue, Can any body help me
understand why this is happening.
here is my console log.
2012-10-20 01:44:52.925614 [NOTICE]
sofia.c:7053 Channel
[sofia/internal/sip:100@192.168.0.254:30977]
has been answered
2012-10-20 01:44:52.925614 [DEBUG]
switch_ivr_originate.c:3418
Originate Resulted in Success:
[sofia/internal/sip:100@192.168.0.254:30977]
2012-10-20 01:44:52.925614 [DEBUG]
switch_ivr_originate.c:3418
Originate Resulted in Success:
[sofia/internal/sip:100@192.168.0.254:30977]
2012-10-20 01:44:52.925614 [DEBUG]
mod_callcenter.c:1170 Updated tier:
Agent 100@192.168.0.102
in Queue support@192.168.0.102
set state = Active Inbound
2012-10-20 01:44:52.945894 [DEBUG]
mod_callcenter.c:1049 Updated Agent
100@192.168.0.102
set state = In a queue call
2012-10-20 01:44:52.945894 [DEBUG]
mod_callcenter.c:1643 Agent 100@192.168.0.102
answered "jeojit" <jeojit>
from queue support@192.168.0.102
2012-10-20 01:44:52.945894 [INFO]
switch_channel.c:2806
sofia/internal/sip:100@192.168.0.254:30977
Flipping CID from "jeojit"
<jeojit> to "Outbound Call"
<100>
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:1674
(skypopen/skype102) State Change
CS_EXECUTE -> CS_HIBERNATE
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]
2012-10-20 01:44:52.945894 [DEBUG]
mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727
][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got
SWITCH_SIG_BREAK
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:1676
(sofia/internal/sip:100@192.168.0.254:30977)
State Change CS_CONSUME_MEDIA ->
CS_HIBERNATE
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send
signal sofia/internal/sip:100@192.168.0.254:30977
[BREAK]
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:821 Send
signal sofia/internal/sip:100@192.168.0.254:30977
[BREAK]
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:821 Send
signal skypopen/skype102 [BREAK]
2012-10-20 01:44:52.945894 [DEBUG]
mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727
][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got
SWITCH_SIG_BREAK
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:398
(sofia/internal/sip:100@192.168.0.254:30977)
Running State Change CS_HIBERNATE
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:468
(sofia/internal/sip:100@192.168.0.254:30977)
State HIBERNATE
2012-10-20 01:44:52.945894 [DEBUG]
mod_sofia.c:223 sofia/internal/sip:100@192.168.0.254:30977
SOFIA HIBERNATE
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:757
(sofia/internal/sip:100@192.168.0.254:30977)
State Change CS_HIBERNATE ->
CS_RESET
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_session.c:1210 Send
signal sofia/internal/sip:100@192.168.0.254:30977
[BREAK]
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:468
(sofia/internal/sip:100@192.168.0.254:30977)
State HIBERNATE going to sleep
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:398
(sofia/internal/sip:100@192.168.0.254:30977)
Running State Change CS_RESET
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:449
(sofia/internal/sip:100@192.168.0.254:30977)
State RESET
2012-10-20 01:44:52.945894 [DEBUG]
mod_sofia.c:167 sofia/internal/sip:100@192.168.0.254:30977
SOFIA RESET
2012-10-20 01:44:52.945894 [DEBUG]
switch_ivr_bridge.c:742
sofia/internal/sip:100@192.168.0.254:30977
CUSTOM RESET
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:106
sofia/internal/sip:100@192.168.0.254:30977
Standard RESET
2012-10-20 01:44:52.945894 [DEBUG]
switch_core_state_machine.c:449
(sofia/internal/sip:100@192.168.0.254:30977)
State RESET going to sleep
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:902
[464155c|07bc7ba] [DEBUG_SKYPE 902
][skype102 ][UP,INPROGRS]
CHANNEL READ FRAME goto CNG
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_play_say.c:1682 done
playing file local_stream://moh
2012-10-20 01:44:52.965612 [DEBUG]
mod_callcenter.c:2684 Member jeojit
<jeojit> is answered by an
agent in queue support@192.168.0.102
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:1209
[464155c|07bc7ba] [DEBUG_SKYPE 1209
][skype102 ][UP,INPROGRS]
MSG_ID=27
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:453
(skypopen/skype102) State EXECUTE
going to sleep
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State
Change CS_HIBERNATE
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_bridge.c:757
(skypopen/skype102) State Change
CS_HIBERNATE -> CS_RESET
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727
][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got
SWITCH_SIG_BREAK
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:468
(skypopen/skype102) State HIBERNATE
going to sleep
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State
Change CS_RESET
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:449
(skypopen/skype102) State RESET
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:774
[464155c|07bc7ba] [DEBUG_SKYPE 774
][skype102 ][UP,INPROGRS]
skype102 CHANNEL RESET
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:783
(skypopen/skype102) State Change
CS_RESET -> CS_HANGUP
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send
signal skypopen/skype102 [BREAK]
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:727
[464155c|07bc7ba] [DEBUG_SKYPE 727
][skype102 ][UP,INPROGRS]
skypopen/skype102 CHANNEL got
SWITCH_SIG_BREAK
2012-10-20 01:44:52.965612 [DEBUG]
switch_ivr_bridge.c:742
skypopen/skype102 CUSTOM RESET
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:449
(skypopen/skype102) State RESET
going to sleep
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:398
(skypopen/skype102) Running State
Change CS_HANGUP
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_state_machine.c:638
(skypopen/skype102) State HANGUP
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:623
[464155c|07bc7ba] [DEBUG_SKYPE 623
][skype102 ][HANG_RQ,INPROGRS]
hanging up skype call: 119
2012-10-20 01:44:52.965612 [DEBUG]
skypopen_protocol.c:1675
[464155c|07bc7ba] [DEBUG_SKYPE 1675
][skype102 ][HANG_RQ,INPROGRS]
SENDING: |||ALTER CALL 119 END
HANGUP||||
2012-10-20 01:44:52.965612 [DEBUG]
skypopen_protocol.c:1675
[464155c|07bc7ba] [DEBUG_SKYPE 1675
][skype102 ][HANG_RQ,INPROGRS]
SENDING: |||ALTER CALL 119
HANGUP||||
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:629
[464155c|07bc7ba] [DEBUG_SKYPE 629
][skype102 ][HANG_RQ,INPROGRS]
skype102 CHANNEL HANGUP
2012-10-20 01:44:52.965612 [DEBUG]
mod_skypopen.c:648
(skypopen/skype102) State Change
CS_HANGUP -> CS_DESTROY
2012-10-20 01:44:52.965612 [DEBUG]
switch_core_session.c:1210 Send
signal skypopen