This isn't enough information to diagnose. Please supply a log of the call from start to finish. Also, you probably should include the dialplan extension that is handling this process.

-MC

On Wed, Feb 8, 2012 at 11:49 AM, Aakash <aakashviswam@gmail.com> wrote:
Hi All,

I have configured has any inbound calls enter to my inbound number play an
ivr and transfer to user ext (eg 1080)pressed by customer,if the user dint
pick the call enter to their voicemail automatically.But sometimes i am
getting please enter password followed by # by skipping voicemail message.I
have attached my logs below

http://pastebin.freeswitch.org/18321


Regards,
Aakash.V


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