I am not sure I understand what your setup is. Do you have a separate FIFO queue for each agent? That would be the only way that each agent could have his own specific announcement. Each FIFO queue has only one set of orbit parameters (extension, context, dialplan, announcement file). What are you trying to accomplish?
-MCOn Fri, Jun 25, 2010 at 6:39 AM, afshin afzali <a.afzali2003@gmail.com> wrote:
_______________________________________________Hi FreeSWITCH,
I want to use fifo_orbit_announce to play specific agent greeting to his caller (can not insert it to caller dialplan). As my agents are on-hook (they use extensions to login / logout of queues) , I don't know if I could set this variable in login extension! If I can not use this way, is there any other way?
appreciate all comments,
BEST,
-- afshin
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