Cal, that tends to be my feeling as well when going trhu Jira but I can't explain how valuable it has been to simply follow them. It helps a lot if you also try to reproduce Jira's as they show up or the reporter has disappeared... Or better yet, help us poke people. I do that constantly and it is hard to get feedback sometimes.

Joćo Mesquita
FreeSWITCH™ Solutions