Thanks Steven for the detailed explanation.

 

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Steven Ayre
Sent: Tuesday, August 11, 2015 6:02 PM
To: FreeSWITCH Users Help
Subject: Re: [Freeswitch-users] Codec G.729 encoder error

 

2015-08-11 14:32:28.827339 [ERR] mod_g729.c:102 This codec is only usable in passthrough mode!

2015-08-11 14:32:28.827339 [ERR] switch_core_io.c:1423 Codec G.729 encoder error!

 

You're trying to use mod_g729 to do transcoding (converting between different codecs, which includes playing a file). However that module is the version that doesn't require a license and thus can only act in passthrough mode where it transfers data between call legs that's already converted to G729. It cannot encode or decode, hence the error when you try to play your WAV file.

 

Your options are:

1) Use mod_com_g729, which is the licensed version and supports transcoding (see freeswitch.org)

2) Try using a codec other than G729 (perhaps the codec choice of the client is not in your control though)

3) See whether mod_native_file can playback the file already converted to G729 (you'll still need a license for the conversion though, and still hit transcoding errors at other times eg during a bridge)

 

On 11 August 2015 at 07:57, <david.fu@oocl.com> wrote:

Hi All,

 

We ‘re encountering the error “Codec G.729 encoder error!”.  Would you please give us some hints how to resolve the issue ? I’ve attached the log message in the followings. Thanks

 

SIP Log:

2015-08-11 14:32:28.807295 [DEBUG] sofia.c:6715 Channel sofia/internal/10810609@146.222.181.146 entering state [completed][200]

2015-08-11 14:32:28.807295 [NOTICE] mod_dptools.c:1309 Channel [sofia/internal/10810609@146.222.181.146] has been answered

2015-08-11 14:32:28.807295 [DEBUG] switch_channel.c:3759 (sofia/internal/10810609@146.222.181.146) Callstate Change EARLY -> ACTIVE

EXECUTE sofia/internal/10810609@146.222.181.146 playback(ivr/ivr-welcome_to_freeswitch.wav)

2015-08-11 14:32:28.807295 [DEBUG] switch_ivr_play_say.c:1359 Codec Activated L16@8000hz 1 channels 20ms

recv 454 bytes from tcp/[146.222.181.146]:53483 at 14:32:28.817573:

   ------------------------------------------------------------------------

   ACK sip:10818899@146.222.181.242:5060;transport=tcp SIP/2.0

   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK146f1e181af4

   From: <sip:10810609@146.222.181.146>;tag=11828~406686f1-eb54-4f74-9646-b75095131124-22185543

   To: <sip:10818899@146.222.181.242>;tag=F3Qc7t63vH7pK

   Date: Tue, 11 Aug 2015 06:46:42 GMT

   Call-ID: b8327a80-5c919a52-1457-92b5de92@146.222.181.146

   Max-Forwards: 70

   CSeq: 101 ACK

   Allow-Events: presence, kpml

   Content-Length: 0

 

   ------------------------------------------------------------------------

2015-08-11 14:32:28.827339 [DEBUG] sofia.c:6715 Channel sofia/internal/10810609@146.222.181.146 entering state [ready][200]

2015-08-11 14:32:28.827339 [ERR] mod_g729.c:102 This codec is only usable in passthrough mode!

2015-08-11 14:32:28.827339 [ERR] switch_core_io.c:1423 Codec G.729 encoder error!

2015-08-11 14:32:28.827339 [DEBUG] switch_ivr_play_say.c:1805 done playing file /usr/local/freeswitch/sounds/en/us/callie/ivr/ivr-welcome_to_freeswitch.wav

EXECUTE sofia/internal/10810609@146.222.181.146 sleep(500)

2015-08-11 14:32:28.927320 [DEBUG] switch_rtp.c:6462 Correct audio ip/port confirmed.

2015-08-11 14:32:29.347316 [NOTICE] switch_core_state_machine.c:315 sofia/internal/10810609@146.222.181.146 has executed the last dialplan instruction, hanging up.

2015-08-11 14:32:29.347316 [NOTICE] switch_core_state_machine.c:317 Hangup sofia/internal/10810609@146.222.181.146 [CS_EXECUTE] [NORMAL_CLEARING]

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:539 (sofia/internal/10810609@146.222.181.146) State EXECUTE going to sleep

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609@146.222.181.146) Running State Change CS_HANGUP

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/10810609@146.222.181.146) Callstate Change ACTIVE -> HANGUP

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609@146.222.181.146) State HANGUP

2015-08-11 14:32:29.347316 [DEBUG] mod_sofia.c:431 Channel sofia/internal/10810609@146.222.181.146 hanging up, cause: NORMAL_CLEARING

2015-08-11 14:32:29.347316 [DEBUG] mod_sofia.c:484 Sending BYE to sofia/internal/10810609@146.222.181.146

send 657 bytes to tcp/[146.222.181.146]:5060 at 14:32:29.348499:

   ------------------------------------------------------------------------

   BYE sip:10810609@146.222.181.146:5060;transport=tcp SIP/2.0

   Via: SIP/2.0/TCP 146.222.181.242;branch=z9hG4bK62B2N5Z2yK39D

   Max-Forwards: 70

   From: <sip:10818899@146.222.181.242>;tag=F3Qc7t63vH7pK

   To: <sip:10810609@146.222.181.146>;tag=11828~406686f1-eb54-4f74-9646-b75095131124-22185543

   Call-ID: b8327a80-5c919a52-1457-92b5de92@146.222.181.146

   CSeq: 79301310 BYE

   User-Agent: FreeSWITCH-mod_sofia/1.7.0+git~20150810T224801Z~28ae331c93~64bit

   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE

   Supported: timer, path, replaces

   Reason: Q.850;cause=16;text="NORMAL_CLEARING"

   Content-Length: 0

 

   ------------------------------------------------------------------------

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:60 sofia/internal/10810609@146.222.181.146 Standard HANGUP, cause: NORMAL_CLEARING

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609@146.222.181.146) State HANGUP going to sleep

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:508 (sofia/internal/10810609@146.222.181.146) State Change CS_HANGUP -> CS_REPORTING

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609@146.222.181.146) Running State Change CS_REPORTING

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:827 (sofia/internal/10810609@146.222.181.146) State REPORTING

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:104 sofia/internal/10810609@146.222.181.146 Standard REPORTING, cause: NORMAL_CLEARING

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:827 (sofia/internal/10810609@146.222.181.146) State REPORTING going to sleep

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:499 (sofia/internal/10810609@146.222.181.146) State Change CS_REPORTING -> CS_DESTROY

2015-08-11 14:32:29.347316 [DEBUG] switch_core_session.c:1639 Session 5 (sofia/internal/10810609@146.222.181.146) Locked, Waiting on external entities

2015-08-11 14:32:29.347316 [NOTICE] switch_core_session.c:1657 Session 5 (sofia/internal/10810609@146.222.181.146) Ended

2015-08-11 14:32:29.347316 [NOTICE] switch_core_session.c:1661 Close Channel sofia/internal/10810609@146.222.181.146 [CS_DESTROY]

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:630 (sofia/internal/10810609@146.222.181.146) Running State Change CS_DESTROY

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/10810609@146.222.181.146) State DESTROY

2015-08-11 14:32:29.347316 [DEBUG] mod_sofia.c:341 sofia/internal/10810609@146.222.181.146 SOFIA DESTROY

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:111 sofia/internal/10810609@146.222.181.146 Standard DESTROY

2015-08-11 14:32:29.347316 [DEBUG] switch_core_state_machine.c:640 (sofia/internal/10810609@146.222.181.146) State DESTROY going to sleep

recv 362 bytes from tcp/[146.222.181.146]:5060 at 14:32:29.358948:

   ------------------------------------------------------------------------

 

Best Regards,

David

 



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IMPORTANT NOTICE
Email from OOCL is confidential and may be legally privileged.  If it is not
intended for you, please delete it immediately unread.  The internet
cannot guarantee that this communication is free of viruses, interception
or interference and anyone who communicates with us by email is taken
to accept the risks in doing so.  Without limitation, OOCL and its affiliates
accept no liability whatsoever and howsoever arising in connection with
the use of this email.  Under no circumstances shall this email constitute
a binding agreement to carry or for provision of carriage services by OOCL,
which is subject to the availability of carrier's equipment and vessels and
the terms and conditions of OOCL's standard bill of lading which is also
available at http://www.oocl.com.