Quick recap…

I am using the default ivr, which is at extension 5000

When calling from an internal extension it works perfectly.

When calling from an external pstn line, through my grandstream gateway, the ivr activates and the prompts are played etc…but if you hit the 1 key on the phone it doesn’t take you to anything. The system doesn’t compute the key.

What is interesting is that in the log it states “key 1 has been push” or key 4 has been pushed…etc but no action is taken as a result…that is my problem!

Can anyone who is back from cluecon help me out?

My code is as follows

<extension name="public_did">

      <condition field="destination_number" expression="^(0283472006)$">

            <action application="set" data="call_timeout=60"/>

            <action application="start_dtmf" data="true"/>

    <action application="set" data="RECORD_TITLE=Recording ${destination_number} ${caller_id_number} ${strftime(%Y-%m-%d %H:%M)}"/>

    <action application="set" data="RECORD_COPYRIGHT=(c) 2008 Diagnostic Devices, Inc."/>

    <action application="set" data="RECORD_SOFTWARE=FreeSwitch"/>

    <action application="set" data="RECORD_ARTIST=Ian Curtis"/>

    <action application="set" data="RECORD_COMMENT=Love will tear us apart"/>

    <action application="set" data="RECORD_DATE=${strftime(%Y-%m-%d %H:%M)}"/>

    <action application="set" data="RECORD_STEREO=false"/>

     <action application="set" data="playback_terminators=#*"/>

    <action application="record_session" data="C:/Program Files/FreeSWITCH/recordings/${strftime(%Y-%m-%d-%H-%M-%S)}_${destination_number}_${caller_id_number}.wav"/>

    <action application="set" data="ringback=${us-ring}"/>

 <action application="transfer" data="5000 XML default"/>

         <!--    <action application="bridge" data="user/1207@$${domain}"/> -->

      </condition>

    </extension>

Ilan Perez

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Michael S Collins
Sent: 08 August 2008 15:00
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] DTMF recognition and nbound calls

I came late to the party. Could you recap what you are trying to do with the digit that is received? Is it an ivr?

-MC

Sent from my iPhone

On Aug 7, 2008, at 9:33 PM, "Ilan Perez" <iperez@diagnosticdev.com> wrote:

You got my last message…about the fact that I can see in the log that the dtmf is recognized by the system…but the system takes no action when the key is hit…

Ilan Perez

From: freeswitch-users-bounces@lists.freeswitch.org [mailto:freeswitch-users-bounces@lists.freeswitch.org] On Behalf Of Brian West
Sent: 08 August 2008 11:18
To: freeswitch-users@lists.freeswitch.org
Subject: Re: [Freeswitch-users] DTMF recognition and nbound calls

What kind of device?  You shouldn't need to have the detection app in that case something else must be wrong.

On Aug 7, 2008, at 6:37 PM, Ilan Perez wrote:

Yes, Darren it  is an analog line that is connected…

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