The prompt probably comes from your did provider
No, but where else could it have come from?
After we learned of the incident, I called in to our system from my cell
phone, and got the same response. The prompt was a male voice, not the
usual female voice that most of the system messages are recorded in. If
it is useful, I can recreate the original configuration, see if anything
useful shows up on the console or in the logs.
On 2016-10-17 08:44 PM, Ken Rice wrote:
> You sure that prompt came from your systeM?
>
> Sent from my iPhone
>
>> On Oct 17, 2016, at 3:21 PM, William Colls <william@williamcollsassoc.ca> wrote:
>>
>>
>> I have a small group defined in my set up. and normally it works as
>> expected (all phones ring at the same time).
>>
>> The other day we had a case where an incoming call was not answered. The
>> caller was prompted to enter an "external access code", which of course
>> she didn't have.
>>
>> What should have happened?
>>
>> Is there a way that the group could be defined so that, if the call goes
>> unanswered, the call will be directed to voicemail?
>>
>> Thanks for your time.
>>
>> William.
>>
>>
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> ____________________________________________________________ _____________
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> http://www.freeswitchsolutions.com
>
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> http://confluence.freeswitch.org
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>
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