Hey guys,

I’m trying to implement mod callcenter, I’ve got everything setup (from within fusionpbx) and I’m getting ‘cannot blind transfer 1 legged calls’ when trying to send a call to the acd.

Log:

Also, an unrelated question – what is the normal way to set up a fs box behind a firewall and on a local lan with regards to hostname and such? I have the box setup on the dhcp server as always getting assigned ip 192.168.2.7 via mac address. I prefer this to setting static ip in the host os. The box is sip registering to my voice provider. On the dhcp server, I am also running a dns server that resolves some local lan hostnames and forwards anything else to google or opendns. Also computer hostnames are automatically added to the dns database, so if the hostname for the fs box is ‘hades’, ‘hades.l3office.net’ will resolve to the fs box, but only from within the lan. L3office.net does not actually exist and is not routable from the wan. Where I am unclear is what to set the domain to in the fs config, hades.l3office.net or 192.168.2.7? And in the phone’s sip server?

TIA for the assistance.

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Brett Wilson
IT Department
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