On Sep 1, 2016, at 8:48 PM, Joel Serrano <joel@gogii.net> wrote:

Hi, 

Any idea on what I can have wrong? Also, I don't know what type of logs are useful to debug these cases.

The FreeSWITCH logs of a call with debug enabled maybe? Or the logs of the Chrome browser? As I said, I'm just getting started with Verto.

Thanks, 

Joel.

On Thu, Aug 25, 2016 at 2:52 PM, Joel Serrano <joel@gogii.net> wrote:

Hi Michael, 

I just updated to 1.6.10 and the behavior is exactly the same.

Firefox: no issues with video on / off.

Chrome: video-enabled=one-way-audio, video-disabled=no issues.

To add extra info: when I say "video disabled" what I do is uncheck the setting "Use Video" inside the verto web configuration menu, then I end the call and dial in again.

Thanks for your help!

Joel.

On Thu, Aug 25, 2016 at 12:27 PM, Michael Jerris <mike@jerris.com> wrote:

First re-test with 1.6.10.

On Aug 25, 2016, at 3:14 PM, Joel Serrano <joel@gogii.net> wrote:

Hi, 

I'm getting started with WebRTC, Verto, etc. I'm facing an issue with chrome+video, I get one-way-audio. 

Scenario:

I login to Verto and I call a conference that has other users in it (those users enter the conference by SIP).

1- Chrome: If video is enabled, I can send audio and other users will hear me but I can't hear them.

2- Chrome: If video is disabled, all works correctly.

3- Firefox: with video enabled, all works correctly.

This definitely looks like a config issue but I have no idea where to start looking.

I found this JIRA https://freeswitch.org/jira/browse/FS-7679 but in my case, I think the correct candidate is being selected.

Should I attach the full logs from all 3 test calls? 

Please let me know also if I should open a new JIRA for this, I just want to make sure this isn't a config issue first.

Thanks!

Joel.