We  find Voipmonitor - http://www.voipmonitor.org/ to be extremely useful at narrowing down issues.

- Ash.


On 30/11/17 11:25, Jacob Greene wrote:
Can someone point me to any resources for troubleshooting call quality issues using freeswitch CDR or logs, or whatever tool I may be missing?

We are having a hard time time pin pointing where intermentent call quality issues source from, and running a packet capture for long periods of time on our server and the customer firewall seems clunky.

 I was wondering what the pros are doing when users report issue with call quality. Thanks in advance!!
   


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