Hi Anthony Minessale,

I have added these lines in my javascript with your guidance. But still i did not get any status like  busy , no answer, etc .

session.setVariable("cause_code", session.causecode);
session.setVariable("cause_name", session.cause);

I Get this output only for all the call:

variable_cause_code: [0]
variable_cause_name: [NONE]


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Warm Regards,
N.Baskar