Hi Rodrigo,

We don't keep these counters in memory.

If you want to figure out right now how many calls were abandoned or answered you need to parse the cdrs from these calls or listen to the ESL events and keep a counter.

But, adding realtime counters to mod_callcenter shouldn't be difficult, a PR would be awesome ;)


On Wed, Feb 3, 2016 at 9:35 PM, Rodrigo Ramírez Norambuena <decipher.hk@gmail.com> wrote:
Hello everyone!,

I'm testing a mod_callcenter for make a FreeSWITCH version of a open source software
(https://github.com/roramirez/qpanel/tree/fs)

Now i using ESL to send command and get information from the module. I looking for a way to know the
data of answered/abandoned call from a queue and agents.

Somebody can give a tips or a light?

Regards,
--
Rodrigo Ramírez Norambuena
http://www.rodrigoramirez.com

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--
Ítalo Rossi
italo@freeswitch.org