Hi All,
 
We are new to FreeSWTICH and are trying to play voice prompt using dial plan in FreeSWITCH. However, we couldn’t hear any sound. Would you please give us some hints ? We have shown the SIP log as belows. Thanks.
 
Best Regards,
David
 
SIP Logs:
   ------------------------------------------------------------------------
2015-08-11 12:54:46.449941 [DEBUG] sofia.c:6715 Channel sofia/internal/10810609@146.222.181.146 entering state [ready][200]
2015-08-11 12:54:46.749969 [DEBUG] switch_rtp.c:6462 Correct audio ip/port confirmed.
recv 409 bytes from tcp/[146.222.181.146]:36548 at 12:54:48.462120:
   ------------------------------------------------------------------------
   OPTIONS sip:146.222.181.242:5060 SIP/2.0
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>
   Date: Tue, 11 Aug 2015 05:09:01 GMT
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92@146.222.181.146
   User-Agent: Cisco-CUCM8.5
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.146:5060;transport=tcp>
   Max-Forwards: 0
   Content-Length: 0
 
   ------------------------------------------------------------------------
send 731 bytes to tcp/[146.222.181.146]:36548 at 12:54:48.462394:
   ------------------------------------------------------------------------
   SIP/2.0 200 OK
   Via: SIP/2.0/TCP 146.222.181.146:5060;branch=z9hG4bK13f66bc21f08;rport=36548
   From: <sip:146.222.181.146>;tag=1154629128
   To: <sip:146.222.181.242>;tag=02ZDZ4QQvXKtg
   Call-ID: 12c4da00-5c91836d-13eb-92b5de92@146.222.181.146
   CSeq: 101 OPTIONS
   Contact: <sip:146.222.181.242>
   User-Agent: FreeSWITCH-mod_sofia/1.7.0+git~20150810T224801Z~28ae331c93~64bit
   Accept: application/sdp
   Allow: INVITE, ACK, BYE, CANCEL, OPTIONS, MESSAGE, INFO, UPDATE, REGISTER, REFER, NOTIFY, PUBLISH, SUBSCRIBE
   Supported: timer, path, replaces
   Allow-Events: talk, hold, conference, presence, as-feature-event, dialog, line-seize, call-info, sla, include-session-description, presence.winfo, message-summary, refer
   Content-Length: 0
 
   ------------------------------------------------------------------------
2015-08-11 12:54:49.029981 [DEBUG] switch_ivr_play_say.c:1805 done playing file /usr/local/freeswitch/sounds/en/us/callie/ivr/ivr-welcome_to_freeswitch.wav
EXECUTE sofia/internal/10810609@146.222.181.146 sleep(500)
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:315 sofia/internal/10810609@146.222.181.146 has executed the last dialplan instruction, hanging up.
2015-08-11 12:54:49.549962 [NOTICE] switch_core_state_machine.c:317 Hangup sofia/internal/10810609@146.222.181.146 [CS_EXECUTE] [NORMAL_CLEARING]
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:539 (sofia/internal/10810609@146.222.181.146) State EXECUTE going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609@146.222.181.146) Running State Change CS_HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:739 (sofia/internal/10810609@146.222.181.146) Callstate Change ACTIVE -> HANGUP
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609@146.222.181.146) State HANGUP
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:431 Channel sofia/internal/10810609@146.222.181.146 hanging up, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] mod_sofia.c:484 Sending BYE to sofia/internal/10810609@146.222.181.146
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:60 sofia/internal/10810609@146.222.181.146 Standard HANGUP, cause: NORMAL_CLEARING
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:741 (sofia/internal/10810609@146.222.181.146) State HANGUP going to sleep
2015-08-11 12:54:49.549962 [DEBUG] switch_core_state_machine.c:508 (sofia/internal/10810609@146.222.181.146) State Change CS_HANGUP -> CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:473 (sofia/internal/10810609@146.222.181.146) Running State Change CS_REPORTING
2015-08-11 12:54:49.569947 [DEBUG] switch_core_state_machine.c:827 (sofia/internal/10810609@146.222.181.146) State REPORTING
 


IMPORTANT NOTICE
Email from OOCL is confidential and may be legally privileged.  If it is not
intended for you, please delete it immediately unread.  The internet
cannot guarantee that this communication is free of viruses, interception
or interference and anyone who communicates with us by email is taken
to accept the risks in doing so.  Without limitation, OOCL and its affiliates
accept no liability whatsoever and howsoever arising in connection with
the use of this email.  Under no circumstances shall this email constitute
a binding agreement to carry or for provision of carriage services by OOCL,
which is subject to the availability of carrier's equipment and vessels and
the terms and conditions of OOCL's standard bill of lading which is also
available at http://www.oocl.com.