Hi Philippe,

So, you have deactivated the DTMF action, and ... did it help? :)



2011/4/26 Philippe Le Toquin <philippe@ppmt.org>
by provider you mean if I use an external company to forward the call?

Yes there is.

I am not sure if I can give name of company so I won't but it is one
of those company where you buy some credit and they give you 60 days free before starting using the credit

Of course I can't rule out that it is on their side as most of the time it works and other it won't but
when I check my call logs on their website it shows that the call was process by them as successful

The only issue is that the call  doesn't connect fully (the other side say they answer but can't hear anything
while on my side it is still ringing)

I guess that the trace is not showing anything? is there more trace I could activate for the next time it occurs?

For the moment I have deactivated the DTMF action as recommended by Vitalie as I don't think we will
need it for these type of calls ( I am sure my wife will tell if that is not true :) )

regards

/Philippe


On 11-04-25 10:15 AM, David Ponzone wrote:
Phil,

is there a provider involved ?
Perhaps it's on their side ?

David Ponzone  Direction Technique
tel:      01 74 03 18 97
gsm:   06 66 98 76 34

Service Client IPeva
tel:      0811 46 26 26

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Le 24/04/2011 à 21:18, Philippe Le Toquin a écrit :

Hello,

I had the problem a few weeks ago but after a reinstall (unrelated to that) the problem had gone so I put it
done as my messing up my system at the time!

But today I had the same issue again. When I call sometime the call is not going through completely

The symptom on my side are that nothing happens (no ring tone) on the other they say that the phones
rings but when they pick up the phone they can't hear anything.

Below is a siptrace where I changed the number and IP so I hope I didn't mess it up too much.

http://pastebin.freeswitch.org/16165

Can someone let me know if they see something wrong? I tried to understand but it is beyond me :(

Regards

/Philippe
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