Please see https://freeswitch.org/confluence/display/FREESWITCH/Debugging for getting a backtrace.

Opening a Jira and attach the backtrace. Please do not attach the core file.


On 11/11/14 9:30 AM, "Eduardo Alonso" <eduardo.alonso@quobis.com> wrote:

Hello Brian:

Thanks for you quick answer.
I downgraded from 1.4 to 1.2 because the error occurred.

I'm to open a ticket in JIRA with a core-dump file from 1.4.

Thanks for your support.
BR.

2014-11-11 14:25 GMT+01:00 Brian West <brian@freeswitch.org>:

The mailing list is not the correct place to report bugs, JIRA is, sadly 1.2.x is EOL and no longer supported.  Is this an issue you can replicate on demand?

On Tue, Nov 11, 2014 at 5:33 AM, Eduardo Alonso <eduardo.alonso@quobis.com> wrote:

Dear list:

This is my first mail to the list.
I hope that my data and email are well formed.

We are using freeswitch as voicemail in a production environment and every week we obtain a core dump like the attached file.

The error occurs in the CoreSession::recordFile function when the customer try to record a greeting message.

As is normal it's not possible to attach the entire core file, as well I attached the backtrace following the debugging guide in the wiki: https://wiki.freeswitch.org/wiki/Debugging_Freeswitch.
I hope that the attached file help you to find the error. If more information or testing is needed please let me know.
I'm looking for a similar core in the list, but all errors related with this issue are different, from my point of view.

Thank you in advance for your support.

Cheers and best regards.

--
Ken
http://www.FreeSWITCH.org
http://www.ClueCon.com
http://www.OSTAG.org
irc.freenode.net #freeswitch
Twitter: @FreeSWITCH

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