Hi,<br><br>I&#39;ve deployed Freeswitch as our phone system at work.  We now want to use our new phonesystem in a phone room with thin clients (Terminal Server, possibly LTSP) for each agent.  Ideally, we&#39;d like to use x-lite or another softphone for each agent.<br>
<br>The desired workflow for the agents is as follows:<br>1) A web based CRM with click to dial. (and customer data card etc)<br>2) Agent clicks dial button and is connected to customer<br>3) Interact with CRM...<br><br>From what I&#39;ve read so far, there are some challenges that need to be overcome in deploying softphones over thin clients.<br>
<br>Has anyone here had any success in setting up a system like this?  I&#39;m I asking for trouble trying to use softphones with thin clients (should I just use hardware phones?  Do they support click to dial?)<br><br>Thanks!<br>
Erik<br>