IMHO, you have tons of features w/ FS. i've setup FS on a low-power consumption Intel D945GCLF2 motherboard (Atom dual-core CPU) ideal for 24/7 operation on a 10-seat contact center w/ default conversation recording. no problem.

another cool feature. you can route the call based on the Caller ID. so u hv to consider the selection of the telco (FXO) gateway.

one advantage over key system - you can turn PCs into extension phones using free softphones. just use USB phones instead of headsets.

re maintenance, just provide remote access to the FS box. in my home FS, i create dialplan to reboot or shutdown my FS. it helps when problems occur (not encountered so far).

-nandy
===============================
LanVox Systems
Lapulapu City, Philippines 6015
Mobile: +63-920-6373450
Phone: +63-32-3401807
USA: +1-360-8122281
http://sites.google.com/site/lanvoxphils

On Thu, May 28, 2009 at 6:51 AM, Neale Banks <neale@lowendale.com.au> wrote:

Hi,

We're considering deploying FS instead of a traditional PABX/Key-System in
a small office environment (i.e. primarily non-technical users, 15-20
handsets).

Anyone have any experiences (good/bad/whatever) in this sort of scenario?

Thanks,
Neale.

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